Frequently Asked Questions

Frequently asked questions about Tonglanhai 3D wall panels: categories, minimum orders, lead times, custom designs and certificates.

What categories are available?

Five categories: 3D fiber wall panel, 3D leather wall panel, SXP self-adhesive sticker, soft porcelain flexible tile, and 3D PE foam wall sticker. Each has its own category page. No individual model has its own page, because no model-level specification has been published.

Is there one minimum order for the whole site?

No. Minimum order quantities differ by item. The only item-level listed value published here is 20 pieces for the 3D leather wall panel category. For every other category, confirm the minimum order quantity per item before you order.

How long does delivery take?

The company states an average lead time of about 10 days for 1 x 40HQ. That is the company's own statement, and you should confirm the lead time for your quantity and destination before payment, because it is not presented here as a guaranteed delivery promise.

Can I bring my own design?

The company states that it supports customers who bring their own custom designs, and that it promotes more than 6 new designs every year. No sampling fee, sampling lead time or custom minimum order is stated on this site, because none has been published. Confirm those points in your inquiry.

Are certificates available?

Certificates are available upon request. No certificate names, numbers or issuing bodies are published on this site, so ask for the documents your market requires and check them before you order.

Are prices fixed on this site?

No. No fixed prices are published on this site. Confirm the price for your item and quantity in writing before payment.